The current US App Store listing rates Nomi 4.6/5 from about 2.7K ratings and marks the app 18+. The current Google Play listing shows 3.9/5 from about 5.21K reviews and more than 100K downloads. Recent Google Play reviews include praise for memory and ongoing improvements alongside complaints about voice latency, image-generation defects, restrictions and support/refund friction. These mobile ratings are useful but only partial evidence for the broader service. 23
Trustpilot is substantially more negative: the current nomi.ai profile is about 2.4/5 from 41 reviews, with recent complaints around memory or quality regressions, billing/refunds, deletion friction, support and safety-filter leakage, while some users praise memory, companionship and value. The sample is small and self-selected, so it is useful as qualitative warning evidence rather than a direct numeric quality measure. 11
Nomi's privacy policy says the company does not sell or rent personal information and encourages users not to provide personally identifiable information in conversations. Account deletion generally removes personal information, with exceptions for training or communications archives and legally required retention; archived training information is described as no longer attributable after deletion. Its Terms also grant the company a broad license to use input and output for operating, improving and protecting the service. 126
Nomi is first-party designated for adults only: its Terms require users to be at least 18, require date of birth and say additional age-verification measures are intended. The App Store likewise labels Nomi 18+, while Google Play currently displays a Teen content rating. Nomi's complaints policy expressly accepts content-removal reports involving non-consensual imagery, privacy violations and abusive or illegal content, with a stated review process and resolution target. 62313