Independent exact-product evidence is limited. Trustpilot currently provides exact-domain user sentiment with mixed feedback: users report engaging character interaction and customization alongside complaints about memory/repetition, moderation changes, image consistency, bugs and support. Trustpilot is qualitative-only for the rating, so its displayed score is not averaged into the numeric result. 5
The safety framework is comparatively explicit for an adult-oriented companion service. OurDream states that the platform is 18+; users confirm adulthood at signup and, where local law requires stronger assurance, age verification is handled by Go.cam with only a verified-18+ result returned to OurDream. Its prohibited-content policy bans sexual or romantic depictions of minors, recognizably real people and scenarios built around removing the AI character's sexual agency. These limits apply to public and private generation. 67
Moderation uses multiple layers across prompts, generated outputs, behavioral signals, human review and community reports. Underage-content reports receive priority, users can report deepfake content, and people depicted without consent can use a likeness-removal channel without needing a formal legal filing for clear-likeness cases. 89
Privacy claims need more caution. Product pages describe conversations as end-to-end encrypted and state that data is not sold, while the Trust & Safety documentation says private-chat reviewers do not see ordinary private chats and operational vendors may receive data under the privacy policy. Account deletion is documented as removing chat history, generations and unpublished characters within 24–48 hours. However, the accessible public material does not clearly establish a general retention schedule for active-account chats/media, and no current watermarking or cryptographic provenance scheme for generated media was verified. 11011