Shadow

Shadow is a macOS-native AI coworker for sales calls. It is designed to help during a meeting as well as after it: the current product describes contextual live assistance, agenda and coverage tracking, post-call summaries and follow-up drafting, plus actions through connected work tools.¹

The product is the same canonical Shadow that launched in March 2026 and was updated as Shadow 2.0 in May; 2.0 is not a separate product.² Shadow's current positioning has moved beyond passive transcription toward live sales assistance and execution.

Current integrations listed on the product surface include Gmail, Google Calendar, Notion, Slack, Salesforce, Jira, Linear, Outlook Mail and Outlook Calendar.¹ The app works with common meeting platforms through native computer audio rather than depending on a single conferencing platform. The site says it supports more than 60 languages for live meeting workflows.¹

The July 11 release materially broadened the current product: Ask Shadow became the conversational home, morning briefs and pre/post-meeting briefs moved into the same thread, users gained a visual agent builder, Salesforce became two-way, and outbound email/Slack/CRM actions were placed behind approval.³ This makes the current surface broader than the original Shadow 2.0 launch description and more specifically sales-oriented.

Several promoted management and enterprise features are not current capabilities. The homepage marks manager digests, broader deal-risk/coaching intelligence and enterprise controls such as SSO/SAML, RBAC, audit logs, PII redaction and retention policies as roadmap items.¹ Buyers should distinguish those future capabilities from the product available today.

Shadow currently offers the first five hours of calls free with the full product and no credit card required.¹ This provides a meaningful way to test the live-assist workflow before a team purchase.

Team pricing is sales-led rather than posted as a fixed public number. The current site describes per-seat monthly or annual Team plans for organizations with roughly 5–50 reps and includes shared team memory, CRM updates and administrative/usage capabilities.¹

Enterprise is presented as custom pricing but is explicitly tied to a 2027 roadmap on the current surface.¹ Organizations buying now should contract against current features rather than assume roadmap security or governance controls are already available.

Shadow's strongest current evidence is first-party product/legal documentation and its launch history. Product Hunt shows the original March 2026 launch and Shadow 2.0 in May 2026; the latter reached #2 Product of the Day and #4 Product of the Week, but the product page currently has no formal review corpus.² Launch attention is therefore not treated as a satisfaction or product-quality rating.

The terms identify Converse AI Inc. as the operator and describe meeting preparation, live fact-checking, follow-up suggestions and post-meeting summaries.⁴ They also state that AI output may be inaccurate and important information should be verified, and they place responsibility for meeting-recording consent on the user.⁴

The privacy policy says Shadow processes Google-account data, calendar event metadata, meeting transcripts, AI notes/summaries/actions and usage analytics.⁵ It states that Google user data is used for core functionality rather than advertising, sale or model training; data is encrypted at rest and in transit; and deletion requests are fulfilled within 30 days.⁵

Independent exact-product review evidence remains thin. Because “Shadow” is a highly generic name, unrelated products were excluded through a strict shadowlabs.ai identity guard. Missing evidence is not treated as negative evidence.

Shadow is best suited to sales representatives who want an assistant present during the call rather than only a transcript afterward. Live contextual assistance and coverage tracking are most valuable when discovery, objection handling and next-step discipline matter.¹

It also fits smaller sales teams that want meeting memory and follow-up execution connected to email, calendars, CRM and project tools without deploying a large revenue-intelligence platform.¹

Platform status is internally inconsistent in current first-party material: the homepage still says macOS is live and Windows is in development, while the official changelog records a native Windows release on June 9 and subsequent Windows fixes/improvements in June and July.¹³ Windows-dependent buyers should therefore verify the live build and support level directly. Shadow is also less suitable for enterprises that require mature SSO, RBAC, audit logging, explicit retention controls or PII-redaction today, because those controls remain roadmap items on the current marketing surface.¹